Welcome
Any large organisation faces a dizzying array of technical challenges just to to stay operational. From software provisioning to regulatory compliance, there are all manner of obstacles to overcome on a daily basis - obstacles that block your technical support teams from the real job of moving the business forward with the very best tools for the workforce.
On this site we'll be following the adventures of one such support team as they endeavour to keep one very, very big business running in the face of the latest technical challenges, including:
- Business Service Management;
- Consolidated Operations Management;
- Provisioning and Orchestration;
- Identity, Access and Audit Management;
- Security Compliance and Risk Management; and
- Regulatory Compliance - from Sarbanes Oxley to PCI.
With the help of Brian, Kim and Mr Farnsworth from the BIGcorp helpdesk, AAA accredited IBM Premier Business Partner Pirean and IBM Tivoli Software, we will be addressing some of the issues you may also be facing in your organisation - and giving you the insight you need to improve efficiencies and lower costs.
So once again, welcome to BIGcorp - the biggest corporation you could ever imagine... where anything can happen!
